Placing an order is simple:

• Browse through our selection of pet products.
• Add your desired items to the cart.
• Proceed to checkout and fill in your shipping and payment details.
• Once you confirm your order, we will send you a confirmation email with all your order details.

We accept a wide range of payment options to make your shopping experience convenient:

• Credit and debit cards (Visa, MasterCard, American Express, Discover).
• PayPal for secure payments.
• Other trusted payment methods available at checkout.

After your order has shipped, we’ll send you an email with a tracking number. You can use this number to track your order’s progress through the provided link.

We offer a 30-day return policy for products you are not fully satisfied with. To qualify for a return, the item must be unused and in its original packaging. For full details, please visit our Return & Refund Policy page.

Yes, we offer international shipping to select countries. You’ll be able to confirm whether we ship to your location during the checkout process. For more information, please contact our customer support team.

Shipping times depend on your location and the shipping method you choose. Domestic orders typically arrive in 3-7 business days, while international orders may take longer. You will receive a tracking number once your order has shipped.

If you need to change or cancel your order, please contact us as soon as possible. Once an order has been processed or shipped, it may not be possible to make changes. However, we will do our best to accommodate your request.

Yes! All the products we offer at Pampurred Petz are sourced from trusted manufacturers and meet high safety standards. We recommend reading the product labels and instructions for safe use and to ensure suitability for your pet.

Each product page provides detailed descriptions to help you select the right items for your pet. You can filter by category, size, breed, and more to narrow down your choices. If you’re unsure, feel free to contact our support team for personalized recommendations.

Our customer support team is here to assist you. You can reach us by:

• Email: support@pampurredpetz.com
• Phone: (951) 483-4796
• Live Chat: Available on our website during business hours.
  We aim to respond to all inquiries as quickly as possible.